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Okay, so long story short, Friday I found out that my identity had been stolen. No big worries, bank is taking care of everything and getting the situation settled.
Buuut, I just realized my card is going to get charged tomorrow. And of course, the card can't be charged. I sent Bonnaroo an email of course as soon as I realized because I sure as hell don't want to lose my ticket and still get charged.
Anyone ever have to deal with a situation like this? I don't think it would be a problem if I had another card to transfer the payment to, but the bank has yet to get me my new card to activate.
I Had the exact same thing happen to me, except i lost my card and had a new one sent to me last week. E-mailed bonnaroo tickets asking how to transfer payment plan to my new card, seeing as i made the first with the now lost card. they told me to call music today who runs the tickets for bonnaroo, and today i called and waited on hold for practically 3 hours. Finally got thru and they took care of it .
maybe you can call them and work something out. but i would hurry(if u havent solved your dilemma yet) Their number is 1-800-594-8499. Good luck.
Post by itrainmonkeys on Mar 3, 2009 9:30:03 GMT -5
You should be fine. Had the same thing happen to me. Information got leaked but the ticket company is more than willing to let you change your method of payment. Give that number a call and talk to ticketing support
Okay, so long story short, Friday I found out that my identity had been stolen. No big worries, bank is taking care of everything and getting the situation settled.
Buuut, I just realized my card is going to get charged tomorrow. And of course, the card can't be charged. I sent Bonnaroo an email of course as soon as I realized because I sure as hell don't want to lose my ticket and still get charged.
Anyone ever have to deal with a situation like this? I don't think it would be a problem if I had another card to transfer the payment to, but the bank has yet to get me my new card to activate.
You should be fine. I would try to get somebody on the phone though, rather than rely on an e-mail (unless they already got back to you.)
